1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
Cookies are not harmful — they cannot carry viruses or install malware on your device. They simply allow websites to recognize your device and store some information about your preferences or past actions.
In addition to cookies, we may use other similar technologies such as web beacons, pixel tags, and local storage to achieve similar purposes. For simplicity, we refer to all these technologies as "cookies" in this policy.
2. Types of Cookies We Use
Folaa uses the following categories of cookies:
3. How We Use Cookies
We use cookies for the following specific purposes:
3.1 Authentication & Security
- Verify your identity when you log in to your account.
- Maintain your session state during your visit.
- Detect and prevent fraudulent activity and unauthorized access.
- Protect against cross-site request forgery (CSRF) attacks.
3.2 Preferences & Personalization
- Remember your language and region preferences.
- Store your display and accessibility settings.
- Remember your recently used features or transaction types.
3.3 Analytics & Performance
- Analyze website traffic and user behavior patterns.
- Identify and fix technical errors and performance issues.
- Test new features and measure their effectiveness.
- Understand which features are most valuable to our users.
3.4 Marketing & Advertising
- Deliver personalized promotional content and offers.
- Measure the performance of our advertising campaigns.
- Limit the frequency with which you see the same advertisement.
- Build lookalike audiences for targeted advertising.
4. Third-Party Cookies
In addition to our own cookies, we may also use cookies from trusted third-party service providers. These providers may set cookies when you interact with their content or services through our platform:
| Provider | Purpose | Cookie Type | Duration |
|---|---|---|---|
| Google Analytics | Website traffic analysis and user behavior tracking | Analytics | Up to 2 years |
| Google Ads | Advertising campaign measurement and remarketing | Marketing | Up to 1 year |
| Meta (Facebook) | Social media advertising and conversion tracking | Marketing | Up to 3 months |
| Intercom | Live chat support and customer communication | Functional | Session to 9 months |
| Cloudflare | Security, performance optimization, and DDoS protection | Essential | Up to 1 year |
| Sentry | Error tracking and application performance monitoring | Analytics | Session |
We do not control these third-party cookies. Please refer to the respective privacy policies of these providers for more information about how they use cookies.
5. Managing Your Cookie Preferences
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
5.1 Browser Settings
You can manage cookies through your browser settings. Here are links to instructions for major browsers:
5.2 Mobile Devices
On mobile devices, you can manage cookies through your device settings:
- iOS: Settings → Safari → Privacy & Security → Block All Cookies
- Android: Chrome → Settings → Privacy → Clear browsing data → Cookies
5.3 Impact of Disabling Cookies
6. Your Consent
When you first visit our website or use our mobile application, we will request your consent to place non-essential cookies on your device. You can:
- 1Accept All: Consent to all cookie categories.
- 2Customize: Select which cookie categories you accept.
- 3Reject Non-Essential: Accept only essential cookies required for the Services to function.
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by clearing your browser cookies and revisiting our site.
By continuing to use our Services without adjusting your cookie settings, you consent to our use of cookies as described in this policy.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes:
- We will post the updated policy on our website with a new "Last updated" date.
- We will notify you via email or in-app notification for significant changes.
- We will request renewed consent if the changes affect non-essential cookies.
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us: